User Productivity Kit (UPK) in the Project Lifecycle

In the past, UPK has primarily been seen as an end user and documentation training tool. While UPK is still the #1 tool that will maximize end user adoption, it is important to understand the value of UPK throughout the project lifecycle.

Synaptis is one of the preferred UPK service providers and is on the cutting edge with strategically leveraging UPK as an implementation tool. By leveraging UPK early on in the lifecycle, Synaptis is able to show financial and non-financial results. Whether it be an implementation or an upgrade, Synaptis is able to show significant time and cost savings.

 Here are a few ways Synaptis clients are leveraging the tool earlier in the project lifecycle:

• Gathering business requirements
• Process review and design
• Application set up and configuration
• Testing
• Change management
• Knowledge retention and knowledge transfer
• Aligning the business side and IT
• Efficient communication
• Enforced participation

Our Two Most Popular UPK Programs

UPK Enablement Program

UPK Jump Start Program